Terms & Conditions

Welcome to Barsana Pure Ghee. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or purchase our products.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products

Barsana Pure Ghee offers high-quality ghee products for personal consumption.

We strive to ensure that all product descriptions, images, pricing, and other information provided on our website are accurate and up to date. However, slight variations in packaging, color, or appearance may occur due to photography, manufacturing updates, or individual device display settings.

3. Pricing & Payments

All prices are listed in Indian Rupees (INR).
Prices are subject to change without prior notice.
Payments must be completed using the payment methods available at checkout.
Orders are confirmed only after successful payment or confirmation of a Cash on Delivery (COD) order, where available.

4. Order Acceptance

After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order.

We reserve the right to:

Cancel any order
Refuse service
Limit order quantities
Decline suspicious or potentially fraudulent transactions

If an order is cancelled after payment has been received, any applicable refund will be processed in accordance with our Return & Refund Policy.

5. Shipping & Delivery

Shipping and delivery timelines are estimates only and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Please refer to our Shipping Policy for complete details.

6. Returns & Refunds

As our products are food items, opened, used, or consumed products are generally not eligible for return.

Returns, replacements, and refunds are available only under the conditions outlined in our Return & Refund Policy.

Nothing in these Terms limits any rights available to customers under applicable law.

7. Customer Responsibilities

You agree to:

Provide accurate and complete billing and shipping information.
Keep your contact details up to date.
Use the website only for lawful purposes.
Not misuse, copy, modify, interfere with, or attempt to gain unauthorized access to the website or its services.

8. Intellectual Property

All content on this website, including but not limited to:

Logo
Brand name
Product images
Graphics
Text
Designs
Product descriptions

is the property of Barsana Pure Ghee or is used with appropriate authorization and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, republished, or distributed without prior written permission, except where permitted by applicable law.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Barsana Pure Ghee shall not be liable for:

Indirect or consequential damages
Loss of profits, revenue, or business
Delays caused by third-party courier or service providers
Events beyond our reasonable control

To the extent permitted by applicable law, our maximum liability in relation to an affected order shall not exceed the amount paid for that order.

10. Food Product Disclaimer

Our products are prepared and packed with care using quality ingredients. However:

Individual taste and preferences may vary.
Customers should read the product label and ingredient information before consumption.
Customers with known allergies, dietary restrictions, or specific medical concerns should consult a qualified healthcare professional before consuming our products.

Barsana Pure Ghee is not responsible for reactions resulting from undisclosed allergies or improper storage or handling of the product after delivery.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Third-Party Services

Our website may contain links to third-party websites or use third-party services, including payment gateways, courier services, and other service providers.

We are not responsible for the content, privacy practices, availability, or services provided by third parties.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are published constitutes acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or the purchase of our products shall be subject to the jurisdiction of the competent courts in Ahmedabad, Gujarat, India, subject to applicable law.